Service lane
Scheduling, reminders, “is my car done,” and triage to advisors. Hours and loaner rules are config.
Service agentsVoice AI for automotive
Every call answered. Every lilt human.
Liltor sells production voice agents to dealerships: inbound, outbound, service, parts, and BDC. Trained on your calls. Handed to your people when the conversation needs someone in the room.
LIL-tor. A voice on the lot, live after 6:00pm.
Built for the floor
Service phones still run the store.
After-hours still leaks appointments. Parts counters still play voicemail tag. Liltor is a voice on that floor, trained on that rooftop’s audio.
Parts
Overflow, ETA, and special-order status. Handoff when the SKU needs a human at the counter.
Parts agentsSales
Follow-up, appointment setting, internet lead callbacks. Transfer to a desk with the transcript.
Sales agentsGo live
How a store goes live
Four steps. Same rooftop audio. Same people on the handoff.
Record
Record and label a week or two of real calls, with your consent path.
Load
Load hours, loaner rules, and DMS booking so the agent can write to the book.
Take calls
Take production calls with a one-tap handoff to the person on the floor.
Adapt
Handoffs feed the next adaptation for this rooftop, week by week.
20 second demo
Hear a sample
Synthesized cadence with a sample service script. This is a labeled demo, a rising lilt over a Cedar Ridge after-hours call. Rooftop-trained audio is what you hear on a walkthrough.
Demo idle. Labeled sample, synthesized cadence.
Caller Hi, I dropped my CR-V off this morning. Is it done?
Liltor I can look that up. Last name on the repair order?
Caller Walsh.
Liltor 2023 CR-V, RO 18804, alignment and an oil leak. Ready now. Service drive closes at 18:00. I can keep the keys in the after-hours box and text you the code.
Caller Yes, please.
Liltor Code is on its way. Thank you for calling Cedar Ridge Service.
Safeguards
Recordings, retention, and a path to card handling.
Encryption, access control, and US residency options live on the security page. Ask Rahul for the current trust packet before you publish a certification claim on the lot.
Audio is customer data
Call audio belongs to the rooftop. Deletion within 30 days of a written request, legal holds excepted.
Handoff with a transcript
When the SKU, the angry customer, or the desk deal needs a person, one tap moves the call and the notes.
Trust packet on request
Live PCI, SOC 2, and ISO 27001 reports belong in the packet. Write [email protected].
From the floor
What managers say after nights stop leaking.
“After hours stopped being a voicemail graveyard.”
Service manager
“It sounds like us. That was the whole test.”
Dealer principal
Walk the lot with Rahul.
Bring hours, a DMS login owner, and two weeks of call audio consent. We will map service, parts, and BDC before you pick a rooftop plan.